Frequently Asked Questions

Table of Contents

Who is Tour Good Travel?

Answer: Tour Good Travel is a premier A-class travel agency licensed by TÜRSAB. We specialize in personalized travel planning and custom itineraries, ensuring every traveler gets the best experience tailored to their unique preferences while exploring Turkey.

What services do you offer?

Answer: As an A-class travel agency in Turkey, we offer a wide array of services including hotel bookings, airline tickets, travel insurance, guided tours, transportation services, and most importantly, custom-made itineraries for travelers seeking a unique experience in Turkey.

What makes Tour Good Travel stand out from other travel agencies?

Answer: Our commitment to “made to order” travel planning sets us apart. We believe every traveler is unique, so their itinerary should be too. Our team meticulously plans and crafts journeys that align with individual interests and preferences.

Is it safe to book with Tour Good Travel?

Answer: Absolutely! Being licensed by TÜRSAB ensures that we adhere to the highest standards of professionalism and quality in the travel industry. Your satisfaction and safety are our top priorities.

How does the custom itinerary process work?

Answer: Our process begins with understanding your travel goals, preferences, and any specific places you’d like to visit. After an initial consultation, our team crafts a tailor-made itinerary that aligns with your wishes. You’ll then have the opportunity to review, provide feedback, and finalize your travel plans.

Can I modify an itinerary once it’s finalized?

Answer: While we do our best to accommodate changes, modifications after finalization may be subject to availability and could incur additional costs. We always recommend discussing any potential changes with our team as soon as possible.

What if I have special requirements like dietary restrictions or mobility issues?

Answer: We believe in inclusive travel. Please inform us of any special requirements during the planning process, and we will ensure that your needs are taken into account throughout your journey.

How do I make a reservation?

Answer: Visit our website,, and navigate to the “Book Now” section. You can also contact our customer support team for direct assistance.

What payment methods do you accept?

Answer: We accept various payment methods, including major credit cards, bank transfers, and cash. For more specific details, please contact our team.

Can I cancel my booking? What’s the cancellation policy?

Answer: Yes, you can cancel your booking. Our cancellation policy varies based on the services booked. We recommend reviewing the terms and conditions provided at the time of booking or contacting our team for detailed information.

How can I get in touch for further questions?

Answer: Feel free to reach out to our customer support via email, phone, or through our website’s contact form. Our team is always here to assist you.

What destinations in Turkey do you cover in your tours?

Answer: We cover a vast range of destinations in Turkey, from popular tourist spots to hidden gems. Whether you’re interested in exploring historical Istanbul, the unique landscapes of Cappadocia, or the sun-kissed beaches of Antalya, we have you covered. Just let us know your preferences!

Are your tour guides certified?

Answer: Yes, all our tour guides are certified and have in-depth knowledge of the destinations they cover. They’re passionate about sharing the rich history, culture, and beauty of Turkey with our travelers.

Do you offer group discounts?

Answer: We certainly do! If you’re traveling with a group, please reach out to our team to discuss potential discounts and special arrangements.

Can I extend my stay in Turkey beyond the planned itinerary?

Answer: Absolutely! We’re flexible and can help adjust your travel plans or provide recommendations for an extended stay. Please let us know in advance so we can make the necessary arrangements.

Do you provide assistance for visa applications and other travel-related paperwork?

Answer: While we primarily focus on travel services within Turkey, we can offer guidance and recommend trusted partners to assist you with visa applications and other paperwork.

How do you handle emergencies during the trip?

Answer: Your safety is our top priority. We have protocols in place to handle emergencies. Our team, including tour guides, are trained to assist and guide you in any unforeseen situations. Moreover, we provide 24/7 customer support during your journey in Turkey.

Do you cater to special occasions like honeymoons or anniversaries?

Answer: Absolutely! We love making special occasions even more memorable. Inform us about your occasion, and we’ll craft an itinerary with added touches to celebrate your special moment.

What languages do your tours operate in?

Answer: Our primary tours are conducted in English. However, we have guides fluent in a variety of languages. If you have a specific language preference, please mention it during the booking process, and we’ll do our best to accommodate.

Do you offer travel insurance?

Answer: Yes, we offer travel insurance options to ensure your journey is worry-free. Our team can provide detailed information and help you select the best coverage for your needs.

How can I provide feedback or reviews after my trip?

Answer: We value your feedback! After your journey, you’ll receive an email with a link to provide a review. You can also share your experiences directly on our website or on various travel review platforms.

Are there any age restrictions for certain activities or tours?

Answer: Some activities may have age restrictions due to safety concerns. All such details will be clearly mentioned in the tour description. If you have specific concerns or requirements, please reach out to our team for guidance.